Terms &
Conditions
Please read these Terms of Service (“Terms”) carefully before using our website, www.krdha.com (“Website”).
These Terms form a legally binding agreement between you (the “User”) and Kridha (“we”, or “us”) regarding your access to and use of the Website and the products and services offered through it. By visiting or using the Website, you confirm that you have read, understood, and agreed to be bound by these Terms, along with our Privacy Policy.
These Terms apply to all users of the Website — both visitors browsing without transacting and registered users placing orders.
1. Our Products
Every Kridha piece is designed with care and intention — balancing style, comfort, and timelessness. We aim to offer collections that reflect elegance in everyday life, rooted in quality craftsmanship and thoughtful detailing.
Any resemblance to existing designs is purely coincidental and not intended to infringe upon any intellectual property.
2. Updates to These Terms
Kridha reserves the right to update or modify these Terms at any time, without prior notice. Updates become effective as soon as they are posted. Your continued use of the Website implies acceptance of any changes. We recommend reviewing this section regularly.
3. Services
The Website allows you to:
- Explore and shop our curated collections
- View product details, styling ideas, and size guides
- Receive product recommendations and updates
These recommendations are for guidance and inspiration. Kridha does not assume liability for any decision made solely based on such suggestions.
4. Product Availability
While we make every effort to display current stock availability, a product you order may become unavailable at the time of processing. In such cases, we will reach out to you with alternatives or offer a full refund where applicable.
5. Pricing
All prices displayed on the Website are final and non-negotiable. Prices may change without notice depending on various factors. Any pricing errors due to technical glitches will be corrected, and we are not bound to honor inaccurate prices.
All prices are inclusive of applicable taxes unless stated otherwise.
6. Orders & Payment
Orders are confirmed only once the payment has been successfully completed through our secure payment gateway. We accept:
- Debit/Credit Cards (Indian banks)
- Net Banking
- UPI & Wallets (based on payment provider availability)
Users are responsible for ensuring accurate billing and delivery details.
7. Returns & Exchanges
We currently do not offer refunds. However, if you face issues with sizing, and receive a wrong or damaged item, you may request an exchange, provided the return request meets our conditions.
To initiate an exchange, email us at wecare.kridha@gmail.com within 48 hours of receiving your order. Kindly refer to our Return & Exchange Policy for details.
8. Limitation of Liability
Kridha will not be liable for any indirect, incidental, or consequential loss arising from your use of the Website, including reliance on any content, pricing errors, or unavailability of products. All products are sold “as is,” without any guarantees except those mentioned in writing.
9. Contact Us
We’re here to help with your questions, suggestions, and support.